On The Pier – Front of House Roles

The Company:

On the Pier Pty Ltd consists of two restaurants, both located in Port Melbourne.

Waterfront on the Pier has a seafood and Mediterranean based menu, focusing on fresh and local ingredients. Waterfront on the Pier also includes a function space of up to 150 people for both sit down and cocktail events.

Generations Cafe, Bar and Grill focuses on your pub style food and service. Our aim is to offer excellent customer service and dining experience throughout both restaurants – be it a family gathering, an intimate dinner for two or a friend’s night out. 

We are looking for:

  • Section Wait Staff
  • Runners
  • Function / Event Staff

Don’t have hospitality experience but love customer service, wine, food AND work with a view? Then keep on reading!

We are looking for experienced Floor Staff to work in both restaurants. Positions are being offered on casual and / or part-time basis. The positions will be available for when the Restaurants will be able to re-open according to the State’s COVID-19 Guidelines (End of October!)

You will be responsible for:

  • Preparing and cooking food according to customers’ orders;
  • Receiving and confirming walk-in, telephone, and online reservations;
  • Managing own section during service;
  • Walking guests to their tables and providing them with menus;
  • Explaining any daily specials;
  • Suggestive selling and upselling to the customers;
  • Taking food and drink orders;
  • Serving food and drinks;
  • Clearing tables and re-setting tables as per standard;
  • Assisting in providing an overall excellent dining experience;
  • Assistance in bar work ideal – non-alcoholic drinks, cocktails, beers, spirits and wines and barista.

Ideal candidate(s)

  • Experience in Front of House ideal, but fear not, we are looking for candidates with the right attitude over experience!
  • Wine and bar experience ideal
  • Barista / coffee knowledge ideal
  • Confident in POS and Cash Handling
  • Able to manage and work a section
  • Able to 3-plate carry
  • Great interpersonal, team work and customer service skills.
  • Ability to work under pressure and in busy environments
  • Availability to work evenings, weekends, and holidays.
  • Valid Victorian RSA

To apply:

To apply for this role, please indicate in your cover letter which role you are applying for, and send an updated resume to hr@onthepiermelb.com.